Founded in 2007 by Laurence Rimbeuf, TAO Services is a major player in private and luxury concierge services. Relying on the best Concierges and Personal Assistants, the company offers personalized and exclusive services to companies and individuals. Among the 5 ranges of services offered, the TAO Prestige range is reserved for “VIP” individuals, executives, diplomats and international personalities.
An ultra-personalized offer
Worthy of a 5-star palace, TAO Services guarantees each customer a dedicated Concierge, perfectly attuned to their desires, habits and preferences. “The relationship between our Private Concierges and our customers is first and foremost one of proximity and trust,” declares Laurence Rimbeuf. “Although our customers are demanding, they are never ostentatious, but very attached to discreet luxury. And this sometimes begins with requests as simple as having flowers delivered, recruiting a nanny or obtaining a visa.
Sometimes unusual requests
Yet among the thousands of requests made by TAO Services in 2015, some were real challenges for Concierges. “Traditionally, a Concierge is expected to work miracles and carry out any request, no matter how extraordinary, to perfection. Our team of Private Concierges deploys energy, professionalism and dedication beyond measure, enabling us to always be there, whatever the request,” says the President of TAO Services. “In fact, 99.2% of our members’ requests are satisfied.
> Unusual request n°1: Privatize the Vatican for an evening
The TAO member’s request was unambiguous: to organize an exceptional evening. Without missing a beat, TAO Services’ Private Concierges got together in what is commonly known at TAO as “the darkroom” to look for a unique venue capable of making a lasting impression. And as anything is possible when it comes to satisfying a member, they chose the Vatican and privatized it to organize a perfectly exceptional evening.
> Unusual request n°2: find a luxury chalet in the middle of the mountains
To satisfy one of its members, TAO has found a luxury chalet, perched high in the Alps, exclusively designed for two people. And to top it all off, it’s only accessible by snowmobile, with dedicated hotel service to make your ski holiday both intimate and memorable.
> Unusual request n°3: organize an exceptional marriage proposal
Organizing a wedding proposal, even in Miami, is not at all complicated. However, when the proposal has to replicate exactly the mythical scene from the bride’s favorite film, it can quickly become a challenge and join the world of film production. The Concierge Privé achieved this goal after a veritable hunt for the smallest detail, including, for the record, a replica of the film’s helicopter and… the roof to get it off the ground!
> Unusual request n°4: concoct a vacation in paradise
Only a privileged few were able to walk the white sands of the beaches of Lord Howe Island in Australia, discover this paradise on earth, still far from view, and stay in an exceptional villa. The customer dreamt it, the Private Concierge did it.
> Unusual request no. 5: repairing a recalcitrant 4×4
A breakdown, yes, but in Uganda, in the remote Bwindi region, while the customer was away discovering gorillas on safari. The Private Concierge is also that guardian angel to whom you can call for real-time assistance.
photo credits shutterstock
Cette publication est également disponible en :
